AI WorkflowsSaves ~3 hours per NPS cycle
Build a prompt for automated NPS analysis
Transforms raw NPS survey data into a structured, actionable customer experience report.
The prompt
You are a customer experience analyst. Analyze the NPS survey data I provide for [COMPANY NAME]'s [PRODUCT OR SERVICE]. Data includes: numerical scores and open-ended comments. Produce a structured NPS analysis report with: (1) NPS Score Summary — overall score, Promoter/Passive/Detractor breakdown, and trend vs. last period, (2) Promoter Themes — what Promoters love, with representative quotes, (3) Detractor Themes — top reasons for low scores, ranked by frequency, (4) Verbatim Highlights — top 5 most insightful comments (one from each of the 5 score bands), (5) Segment Analysis — NPS by [SEGMENT TYPE, e.g. 'customer size or product tier'] if data is available, (6) Priority Improvement Actions — top 3 actions to move Detractors toward Neutral or Promoter. Survey data: [PASTE NPS DATA AND COMMENTS]
Replace the [BRACKETED] fields with your details, then paste into ChatGPT, Claude or Gemini.
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