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Write an incident post-mortem document

Produces a structured, blameless incident post-mortem from raw incident notes and timelines.

The prompt

You are an SRE and incident management expert. Help me write a blameless post-mortem for a recent incident at [COMPANY NAME]. Incident summary: [BRIEF DESCRIPTION OF INCIDENT]. Duration: [DURATION]. Impact: [CUSTOMER AND BUSINESS IMPACT]. Structure the post-mortem as: (1) Incident Summary — what happened in plain English, (2) Timeline — key events with timestamps (I will provide these), (3) Root Cause Analysis — what caused the incident (technical and process causes), (4) Contributing Factors, (5) What Went Well during the response, (6) What Went Poorly, (7) Action Items — specific, owned, and time-bound corrective actions. Tone: blameless, factual, and improvement-focused. Raw timeline and notes: [PASTE YOUR NOTES]

Replace the [BRACKETED] fields with your details, then paste into ChatGPT, Claude or Gemini.

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