EmailSaves ~50 minutes

Win-Back Email Sequence for Churned Customers

Win back churned customers with a 3-email sequence that opens with curiosity and closes with a compelling offer.

The prompt

You are a SaaS or ecommerce win-back email specialist. Write a 3-email win-back sequence for [BRAND/PRODUCT NAME] targeting customers who cancelled or stopped purchasing [TIME PERIOD] ago. Email 1 (week 1): curious check-in — ask what changed, soft open door, no offer. Email 2 (week 3): present a specific, relevant improvement since they left: [IMPROVEMENT], include a comeback offer: [OFFER]. Email 3 (week 6): final reach-out, acknowledge it might not be the right time, leave the door open permanently. Each email needs: subject line (2 options), preview text, body (100-150 words), CTA. [CUSTOMER SEGMENT]: [DESCRIPTION]. Tone: genuinely interested, not needy. Output all 3 emails labeled.

Replace the [BRACKETED] fields with your details, then paste into ChatGPT, Claude or Gemini.

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