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Write a knowledge transfer document

Capture critical role knowledge before someone leaves so the next person hits the ground running.

The prompt

You are a knowledge management expert. Create a comprehensive knowledge transfer document for someone transitioning out of the following role (due to departure, promotion, or extended leave). The document must cover: role overview and key responsibilities, critical ongoing projects with status, key relationships and contacts (internal and external — with notes on each person), tools and systems access (account names, where credentials are stored), recurring tasks and their cadence (with SOPs or links to SOPs), common problems and how to solve them (FAQ from experience), decisions in progress, informal knowledge that isn't documented anywhere else, and a recommended handoff timeline. Format it so the incoming person can be self-sufficient in [TRANSITION PERIOD].

Role being transitioned: [JOB TITLE]
Reason for transition: [DEPARTURE / PROMOTION / LEAVE]
Transition timeline: [AVAILABLE OVERLAP TIME]
Most critical areas to transfer: [LIST]

Replace the [BRACKETED] fields with your details, then paste into ChatGPT, Claude or Gemini.

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