CopywritingSaves ~25 minutes
Subscription Pause Email Copy
Retain goodwill and keep the door open with a pause confirmation email that treats customers with respect.
The prompt
You are a SaaS retention copywriter. Write the email sent to [PRODUCT NAME] customers who just paused their subscription. The pause length is [PAUSE DURATION]. This email must: (1) respect and validate the decision (no guilt, no pressure), (2) confirm what pause means practically: access level, billing, data retention, (3) highlight one resource or self-serve option they can use during the pause: [RESOURCE], (4) tell them exactly when and how they can resume, (5) invite a reply if they want to talk through options. Subject: 2 options. Body: 120-160 words. Tone: gracious and helpful — treat this person as a future customer. [PAUSE POLICY]: [DETAILS]. Output labeled.
Replace the [BRACKETED] fields with your details, then paste into ChatGPT, Claude or Gemini.
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